Liam and Avery Lifetime Warranty
We stand behind our products and fully warrant against defects in materials and workmanship with a lifetime guarantee.
If your product fails due to a manufacturing defect, you may return it to us for inspection. If you are located in the United States, we will provide a shipping label for you at no charge.
Each Product is warranted to be free from defects in workmanship and materials at the time of delivery for the duration of the useful life of the Product. This warranty is limited to the replacement of the Product. Under no circumstances do we grant any refunds after the 90-day return period as defined in our Returns and Exchanges Policy.
Upon inspection, if we determine your merchandise is defective as the result of a manufacturing defect, we will repair or replace the item at no cost to you. If a replacement is not available, we offer a store credit for the full original value of the defective product.
Only original, unaltered, and unmodified items purchased directly from Liam and Avery are covered by this policy. Our warranty only covers the original purchaser or recipient for the expected lifetime of the product. A Warranty claim must be paired to an order in our system using two of the following criteria: Order Number, Email Address, Recipient, and/or Purchase Name. The returned item must match the item on the order to be eligible for a Warranty claim.
This Warranty does not cover size changes due to weight loss/gain, scratches or damage incurred due to abuse or negligence, natural breakdown of finishes and materials over time, abnormal environmental conditions, exposure to harsh chemicals, water damage, improper care, or product loss including theft. Accidental damage is not covered, excluding rings that shatter due to a hard surface impact of four feet or less.
Coated and plated items that have been engraved are not covered under this warranty for chipping or delamination.
Products with an inlay (wood, stones, etc,), are not covered for damage due to water exposure. These items should be removed before swimming or other activities where the product is exposed to prolonged water submersion.
Slight irregularities and variations in craftsmanship and the natural characteristics of materials can be unique and individual to each item. These characteristics are considered part of the character of the item and are not considered a defect.
If we determine your item is not covered by our warranty, we will notify you with available options and/or return your item to you at our expense.
We reserve the right to void this Warranty if the rights granted under this warranty are abused or a false claim of defect is made, whether confirmed, probable, or otherwise suspected.
EXCEPT FOR THE LIMITED WARRANTY SET FORTH ABOVE (I) EACH RING IS PURCHASED “AS-IS”; (II) YOUR PURCHASE IS AT YOUR SOLE RISK; AND (III) WE EXPRESSLY DISCLAIM ALL OTHER EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE. EXCEPT FOR THE WARRANTY SET FORTH ABOVE.
In no case is any member, manager, employee, contractor, agent, distributor, supplier any other person actually or purporting to represent our products, by word or action, be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your ownership, wear or use of any product purchased from us, or for any other claim related in any way to your purchase of any product, including any claim for personal injury or death.
For a free warranty evaluation, please contact us to initiate a warranty claim.